There are two File services:
- The Global Files service (called the S3 Service in our docs,) is for files that are manually uploaded via the web-portal. Those files are intended to be downloaded by all/any of your users. Those files max out at 50MB. There is no hard limit as to how many of them you can have - but commonly apps don't have more than a few dozen (and those files are mostly used for configuration, media, and assets).
- The User Files service (called the File Service in our docs,) is for files associated with Users. They can be uploaded by the client to the system, and are owned/associated with the user that uploaded the file. User Files are restricted to 20MB each. There isn't a hard limit on how many you can have.
Depending upon your plan, there is an overall file storage maximum - the Standard Plan is 1GB, the Business Plan is 2GB. You are charged $0.05 / GB for extra storage.
You are also charged for uploads/downloads of files. In the Standard Plan, the first 10GB (per month) is free - in the Business Plan, it's the first 20GB (per month). For any additional after that, there is $0.15 per GB charge.
For more information on plan pricing, go to the Pricing Overview page. Click on the [Learn More] links to get more details on usage examples and overage charges.
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