Auto-Delete Users is a new automated facility for deleting users who haven't logged into the system for a while. This will significantly reduce the storage costs for your apps.

To set up this feature for your app, go to Design | Core App Info | Auto-Delete Users page on brainCould portal.

  • Check the [Enable auto-delete for dormant users] checkbox inside the dormant users statistic infobox.

  • Under Setting section, the number of days is allowed to be modified, which could set between 150 - 1000.

  • Click button [Export Dormant Users] if you want a backup. Select Export Type from the dropdown box, it will export a .csv file for you.


  • Apparently, exceptions setting is used for preserving users who satisfy the setting conditions from being deleted. Currently, there are following conditions you can set from portal:

Email Notifications

  • This feature is used to send emails notification to the users prior to a certain setting deletion days. It requires a SendGrid template.

Archive Settings

  • This feature will send an export of users' data to the specified web address before deletion. Select a pre-defined web service, and specify the End Point, then check the [Send user archive upon deletion] checkbox to enable this feature.

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